Privacy Policy
US Tech Devices, Inc. (“US Tech Devices,” “Company,” “we,” “us,” or “our”) respects the privacy of our customers, website visitors, suppliers, business partners, government customers, and other individuals who interact with us.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit ustechdevices.com, request a quotation, purchase products, communicate with our team, establish an account, or otherwise interact with US Tech Devices, Inc.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Company Information
US Tech Devices, Inc.
8600 Shadwell Dr Unit 10
Alexandria, VA 22309-4630
United States
Phone: 800-571-4174
Email: sales@ustechdevices.com
CAGE Code: 9SMN9
DUNS: 056961859
Unique Entity ID (SAM): SL7DR58VLH84
US Tech Devices, Inc. is a U.S.-based reseller of IT hardware, networking equipment, computer systems, peripherals, infrastructure products, and related technology solutions.
2. Information We Collect
Depending on how you interact with us, we may collect the following categories of information.
Contact Information
This may include:
Name
Business name
Job title
Department
Email address
Telephone number
Billing address
Shipping address
Business location
Account and Customer Information
When you establish an account or request credit terms, we may collect information such as:
Company legal name
Business address
Accounts-payable information
Purchasing contacts
Tax-exemption information
Resale certificates
Purchase-order information
Credit references
Business registration information
Government or institutional purchasing information
Quotation and Order Information
When requesting a quotation or placing an order, we may collect:
Manufacturer part numbers
Product descriptions
Quantities
Delivery locations
Required delivery dates
Project information
Purchase-order numbers
Contract numbers
Solicitation or RFQ numbers
Government procurement information
Country-of-origin requirements
TAA or other sourcing requirements
Shipping instructions
Payment Information
Depending on the transaction, payment information may include:
Credit or debit card transaction information
ACH information
Wire-transfer information
Check information
Billing details
Payment status
Invoice history
Payment information may be processed through banks, merchant processors, payment gateways, or other authorized financial-service providers.
US Tech Devices does not intentionally store complete payment-card information when it is handled directly by an authorized third-party payment processor.
Website and Technical Information
When you use our website, certain information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Referring website
Pages visited
Date and time of access
Website navigation activity
Approximate geographic location derived from IP address
Session information
Cookies and similar technologies
Security and fraud-detection information
3. How We Collect Information
We may collect information:
Directly from you
Through our website
Through quotation requests
Through purchase orders
Through email or telephone communications
Through account applications
Through government solicitations or procurement systems
From manufacturers and distributors
From logistics and fulfillment providers
From payment processors
From publicly available business sources
From business partners or authorized representatives
Through cookies and analytics technologies
4. How We Use Personal Information
US Tech Devices may use information for legitimate business purposes, including:
Preparing quotations
Processing orders
Verifying product requirements
Processing purchase orders
Managing customer accounts
Processing payments
Shipping and delivering products
Providing order-status information
Communicating lead times
Providing country-of-origin information
Supporting TAA and procurement requirements
Processing returns and warranty matters
Providing customer service
Preventing fraud
Conducting credit verification
Managing business relationships
Responding to government or institutional RFQs
Maintaining accounting and transaction records
Improving our website
Maintaining website security
Complying with applicable laws and regulations
Enforcing our contractual rights
Maintaining internal business records
5. Business and Government Procurement
US Tech Devices serves commercial, institutional, government, education, healthcare, industrial, and other organizational customers.
Information submitted in connection with an RFQ, solicitation, purchase order, government procurement, or institutional transaction may be used to:
Prepare responsive quotations
Verify pricing and availability
Determine country of origin
Verify TAA status where applicable
Obtain manufacturer or distributor information
Support procurement documentation
Meet contract requirements
Coordinate fulfillment
Maintain transaction records
Respond to audits or authorized government inquiries
6. How We Share Information
We may share information with third parties when reasonably necessary to conduct business.
These parties may include:
Manufacturers
Authorized distributors
Wholesalers
Fulfillment partners
Shipping carriers
Freight companies
Payment processors
Banks
Credit-verification providers
Accounting providers
Technology and hosting providers
Cybersecurity providers
Professional advisers
Government agencies when legally required
Regulatory authorities
Law-enforcement authorities where required by law
We may provide suppliers or distributors with information necessary to obtain pricing, verify availability, configure products, process an order, or arrange direct shipment.
7. Drop-Ship and Fulfillment Information
Some orders may be fulfilled directly by manufacturers, distributors, or logistics partners.
When necessary to complete delivery, we may provide these parties with information including:
Customer name
Company name
Shipping address
Contact telephone number
Email address
Purchase-order reference
Delivery instructions
Such information is provided for fulfillment and transaction-related purposes.
8. We Do Not Sell Personal Information
US Tech Devices, Inc. does not sell personal information in the ordinary meaning of selling customer information for monetary compensation.
We do not operate a business model based on selling customer contact lists or personal information to unrelated third parties for their independent marketing purposes.
Where applicable state privacy laws define terms such as “sale,” “sharing,” or “targeted advertising” more broadly, individuals may exercise applicable rights as described below.
9. Marketing Communications
We may occasionally communicate with business customers regarding:
Products
Manufacturer offerings
Technology solutions
Service updates
Procurement opportunities
Company announcements
You may request that we stop sending non-transactional marketing emails by using an unsubscribe mechanism where provided or contacting us at:
Transactional communications concerning quotations, orders, invoices, shipping, account activity, or customer service may continue when necessary.
10. Cookies and Similar Technologies
Our website may use cookies, browser storage, analytics tools, and similar technologies to:
Maintain website functionality
Remember preferences
Improve navigation
Analyze website traffic
Detect security threats
Prevent fraud
Improve performance
Understand how visitors use our website
Most browsers allow users to control or disable cookies through browser settings.
Disabling certain cookies may affect website functionality.
11. Analytics
We may use third-party analytics services to understand website usage and performance.
These services may collect information such as:
IP address
Device type
Browser
Pages visited
Session duration
Referral source
Approximate location
Information collected through analytics tools may be subject to the applicable provider's privacy practices.
12. Data Security
US Tech Devices uses commercially reasonable administrative, organizational, and technical measures designed to protect information against:
Unauthorized access
Unauthorized disclosure
Accidental loss
Misuse
Alteration
Destruction
Fraudulent activity
However, no website, communication system, database, or electronic transmission can be guaranteed to be completely secure.
Customers should avoid sending highly sensitive payment or authentication information through unsecured email.
13. Payment Security
Payment transactions may be processed by third-party financial institutions or payment processors.
We take reasonable measures to limit unnecessary storage of sensitive payment information.
Customers should use approved payment methods and follow transaction instructions provided by US Tech Devices.
14. Data Retention
We retain information for as long as reasonably necessary for legitimate business purposes, including:
Completing transactions
Maintaining customer relationships
Accounting
Tax compliance
Warranty administration
Contract administration
Government procurement records
Dispute resolution
Fraud prevention
Regulatory compliance
Legal obligations
Retention periods may differ depending on the type of information and applicable legal or contractual requirements.
15. Government Records
Certain transactions involving federal, state, local, educational, or other public-sector customers may be subject to public-records laws, procurement regulations, audit requirements, or record-retention requirements.
Information submitted as part of a government procurement transaction may therefore be retained or disclosed where required by applicable law.
16. Children's Privacy
Our website and services are intended primarily for businesses, government agencies, educational organizations, healthcare organizations, and professional purchasers.
We do not knowingly collect personal information directly from children under 13 for commercial purchasing purposes.
If we become aware that information has been collected from a child in violation of applicable law, we will take reasonable steps to address the matter.
17. Third-Party Websites
Our website may contain links to:
Manufacturers
Distributors
Government websites
Logistics providers
Technology partners
Other external websites
US Tech Devices is not responsible for the privacy practices, security, availability, or content of third-party websites.
We encourage users to review the privacy policies of websites they visit.
18. Manufacturer and Supplier Information
Product information, images, technical specifications, warranty information, or links appearing on our website may originate from manufacturers, distributors, or other third parties.
Interaction with manufacturer websites or services may be governed by those companies' own privacy policies.
19. U.S. Privacy Rights
Depending on where you reside and whether a particular state privacy law applies to US Tech Devices or the relevant transaction, you may have certain rights concerning your personal information.
These rights may include the ability to:
Request access to personal information
Request correction of inaccurate information
Request deletion of certain information
Request information about categories of data collected
Request information about certain disclosures
Obtain a portable copy of certain information
Opt out of certain forms of targeted advertising
Opt out of certain sales or sharing of personal information
Appeal certain privacy-request decisions
Limit certain uses of sensitive personal information where applicable
These rights are subject to applicable legal exceptions and eligibility requirements.
20. California Privacy Rights
California residents may have rights under applicable California privacy laws, depending on whether statutory applicability requirements are met.
Such rights may include:
Right to know
Right to access
Right to correct
Right to delete
Right to data portability
Right to opt out of certain sales or sharing
Right to limit certain uses of sensitive personal information
Right to non-discrimination for exercising privacy rights
US Tech Devices does not discriminate against individuals for exercising legally protected privacy rights.
21. Virginia and Other State Privacy Rights
Residents of Virginia and other states with comprehensive consumer privacy laws may have rights regarding access, correction, deletion, portability, targeted advertising, certain profiling activities, and certain transfers of personal information where applicable.
US Tech Devices will evaluate verified privacy requests in accordance with applicable law.
22. Business-to-Business Information
Many individuals interact with US Tech Devices in their professional capacity as representatives of:
Businesses
Government agencies
Schools
Universities
Hospitals
Manufacturers
Distributors
Suppliers
Public institutions
Other organizations
We may use professional contact information to maintain legitimate business relationships and conduct commercial transactions.
23. Privacy Requests
To submit a privacy-related request, contact:
US Tech Devices, Inc.
8600 Shadwell Dr Unit 10
Alexandria, VA 22309-4630
United States
Email: sales@ustechdevices.com
Phone: 800-571-4174
Please include enough information for us to reasonably identify the request and determine which records may apply.
24. Identity Verification
Before fulfilling certain privacy requests, US Tech Devices may need to verify the requester's identity.
Verification may include requesting information reasonably necessary to match the requester with existing records.
We will not intentionally request more information than reasonably necessary to verify the request.
25. Authorized Agents
Where permitted by applicable law, an individual may authorize another person or entity to submit a privacy request on their behalf.
US Tech Devices may request reasonable documentation showing that the agent is authorized to act for the individual.
26. Legal Disclosure
We may disclose information when reasonably necessary to:
Comply with applicable law
Respond to lawful subpoenas
Respond to court orders
Comply with government requests
Protect our legal rights
Prevent fraud
Investigate suspected illegal activity
Protect customers
Protect our employees or business partners
Protect website and network security
27. Business Transfers
If US Tech Devices is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction, relevant information may be transferred as part of that transaction, subject to applicable law.
28. International Transactions
US Tech Devices primarily serves customers in the United States.
If information is provided from outside the United States, it may be transferred to, processed, and stored in the United States, where privacy laws may differ from those of another jurisdiction.
29. Do Not Track
Some browsers offer “Do Not Track” or similar privacy signals.
Because technical standards and legal requirements relating to these signals may vary, our website may not respond uniformly to every browser-based signal.
Where applicable law requires recognition of a legally valid opt-out preference signal, we will take reasonable steps to comply.
30. Email Security and Communications
Email communications are not always encrypted.
Customers should not send passwords, complete credit-card numbers, confidential authentication credentials, or other highly sensitive information through ordinary unsecured email unless specifically instructed to use a secure transmission method.
31. Fraud Prevention
We may use information to detect or prevent:
Payment fraud
Account misuse
Identity theft
Unauthorized purchasing
Suspicious orders
Export-control violations
Sanctions violations
Product diversion
Other unlawful activity
We may verify business information or transaction details when reasonably necessary.
32. Export and Compliance Screening
Certain technology transactions may require compliance screening under applicable U.S. export-control or sanctions laws.
Information may be reviewed against applicable restricted-party or compliance databases when legally or commercially appropriate.
33. Changes to This Privacy Policy
US Tech Devices may update this Privacy Policy periodically to reflect changes in:
Business operations
Technology
Website functionality
Legal requirements
Privacy regulations
Security practices
The revised policy becomes effective when posted unless otherwise stated.
Users are encouraged to review this page periodically.
34. Contact Us
Questions regarding this Privacy Policy or our privacy practices may be directed to:
US Tech Devices, Inc.
8600 Shadwell Dr Unit 10
Alexandria, VA 22309-4630
United States
Phone: 800-571-4174
Email: sales@ustechdevices.com
CAGE Code: 9SMN9
DUNS: 056961859
Unique Entity ID (SAM): SL7DR58VLH84
US Tech Devices, Inc. — Protecting Information. Supporting American Business. Delivering Technology with Integrity.